UNINSTALL BOX SYNC DOWNLOAD
IMPORTANT NOTE: Because this process removes the previous settings and configuration, if you wish to avoid re-downloading your Dropbox content you will need to manually choose the location for Dropbox to sync to, otherwise you will create a new Dropbox folder and start to download your content again.
UNINSTALL BOX SYNC WINDOWS
Type REGEDIT in the search box and press Enter.ī) In the Registry Editor, navigate into the following locations until you find the keys for "Dropbox" and "DropboxUpdate", they will be in either or both of the following two locations:Ĭ) In both or either of these folders, please delete only the "Dropbox" and "DropboxUpdate" folders by right-clicking on the individual folders and selecting "Delete".ĥ) Then, please delete the Dropbox remaining folders:Ī) Open a Windows File Explorer (not Internet Explorer).ī) Type %LOCALAPPDATA% into the address bar (include the % percent signs) and press enter.Ĭ) Delete the folder "Dropbox" from the resulting window.ĭ) Please repeat these steps with the following folders as well (it's OK if you don't find a Dropbox folder in any of those locations):Ħ) Download the newest version of Dropbox.ħ) Navigate to the folder where you downloaded the installation file and double click on it.Ĩ ) During the initial setup and sign in process apply any Selective Sync settings you may have had prior to the reinstall and select the Dropbox folder location (if not in the default location).
Note: Please be sure to take note or take a screenshot of any Selective Sync settings you may have applied as well as the location of your Dropbox folder (if not in the default location) prior to re-installing, as you will need to match these settings upon re-install.ģ) When the uninstall finishes, restart your computer to ensure that the uninstall is complete.Ĥ) After this, proceed to delete remaining registry entries:Ī) Click the Start button. Please save and quit all programs accessing files in the Dropbox folder, and then follow these instructions: Apologies for that, I will include the steps in this thread in detail.
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